To know your info, your ID, the available minutes, and the end date of the subscription, go to the “Profile” page located at the top of the page.

1- How to book a call :

2- Instructions for Booking Calls: :

  • Booking starts daily for same-day appointments at 1:00 PM (Egypt and Jordan time, GMT+3), and continues throughout the shift until all available slots are booked.
  • Calls are scheduled from 3:00 PM to 1:00 AM daily (Egypt and Jordan time, GMT+3).
  • You can divide the minutes as you prefer; there are no fixed schedules during the day or week. Simply choose the day you want to practice the language and book a suitable slot from the available appointments for that day.
  • The duration of each call is 40-50 minutes. If you prefer a shorter duration, you can specify the desired time in the “notes” section during booking. The minimum duration allowed is 25 minutes.
  • If you want a longer duration, you can book two consecutive slots with a difference of 45 or 50 minutes between them (e.g., appointments at 10:00 and 10:50).

3- Minutes Rollover Policy:

  • When your subscription period ends without consuming all the minutes, you must renew your subscription within three months from the expiration date to be able to rollover the remaining minutes as follows:
  • If you are subscribed to the 120-minute package, you can rollover the remaining minutes by renewing the same package or a larger one.
  • For packages with 180 minutes, 280 minutes, 420 minutes, or 600 minutes, you can rollover the remaining minutes by subscribing to the 180-minute package or any larger package.
    For packages with 1000 minutes or more, you can rollover the remaining minutes by subscribing to the 280-minute package or any larger package.

4- General rules:

  • Subscription suspension is allowed for a minimum of 5 days and a maximum of 2 months (you can freeze the subscription twice per subscription).
  • Subscription cancellation and refund are only possible if you have not started using the minutes.
  • If you fail to attend a call booked through the website or cancel it less than 30 minutes before the scheduled time, 15 minutes will be deducted from your subscription.